Customer Support & Business Continuity

Supporting your business during the Coronavirus (Covid-19) outbreak

As a responsible supplier, besley & copp are doing everything we can to avoid any service or supply chain disruption caused by the current Coronavirus outbreak. The good news is that because of our flexible manufacturing and support strategy we are well placed to ensure continuity of our services over the coming weeks and months ahead.

As we are unsure over how long this outbreak will last, and how government advice will affect the business community and our supply chain, this would be a good time to review your requirements with us so we can help you keep your business running efficiently over the next few months.

  • Review any marketing or operational material that you hold and consider ordering a contingency supply.
  • Check that you have enough company stationery and business cards for your team.
  • Take a look your physical and digital marketing requirements and perhaps look at adapting. To help with cash-flow, we are happy to work with you on a ‘Design Now – Pay Later‘ basis until further notice. We will delay any invoice for 3 months from the commission date.

Are you or your staff planning to work from home?

With remote working a very real possibility for some businesses, besley & copp have a range of  web-based secure mailing services to support your digital marketing strategy. With face-to-face contact reducing, why not talk to us about getting your brand onto the doorstep with OurSmart OfficeMail and Direct Mail, giving you the ability to send physical marketing material and printed letters direct from Microsoft Word in just a few clicks from just 49p + VAT. This is perfect solution for anyone having to work remotely and is contract and subscription free! Just register for the service, download the printer driver and away you go!

Supporting our customers

Whilst we are all fit and healthy at the time of writing, In the event that there is a cause for concern at our offices, we will follow any current advice from Public Health England and switch to remote working. All staff will be able to work and support our customers from home using cloud-based technology, LiveChat and seamless call handling with VOIP. For further information on how we are we are looking after our team and our customers, take a look at our COVID-19 policy which can be found on our website.

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